NICE Time for Fraud Prevention

Being able to identify a fraudulent caller quickly is a powerful ability when it comes to biometric fraud solutions. NICE systems have announced the launch of a real -time fraud prevention solution, that can identify 90 percent of fraudulent callers within the first few seconds of a call.

By identifying more fraudulent incidents without impacting customer service, it has enabled them to cut down on fraud losses, improve the operational efficiency of fraud investigation teams, and achieve higher retention rates.

The NICE Real-Time Fraud solution complements NICE’s Real-Time Authentication solution for rapid voice-based authentication, working together to provide better fraud detection and improved customer service.

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